Privacy Policy

Last updated: October 23, 2026

This Privacy Policy explains how CCWellness LLC doing business as Revel Method Pilates (“Revel,” “we,” “us” or “our”) collects, uses, shares and protects personal information when you use our website at https://revelmethodpilates.com, the Revel Method Pilates mobile app and our related booking and studio services.

Information We Collect

Personal and Account Information

We collect information you provide when creating an account, booking classes, purchasing services, completing forms or communicating with us. This may include:

- Your name, email address and phone number.
- Account profile and login information.
- Membership, purchase and payment transaction information.
- Class reservations, attendance, cancellations and waitlist activity.
- Information submitted through waivers, forms, support requests and other communications.

Payment information is processed through our payment service providers.

Health and Fitness Information

We collect health and fitness information you provide through forms, waivers, account information or communications with our team. This may include injuries, physical limitations, medical conditions or other information relevant to your participation in Pilates. We also maintain class booking and attendance records associated with your account.

We access and use this information to support your participation, help instructors understand relevant limitations and requested modifications, manage your bookings and respond to your requests.

Authorized Revel staff and instructors may access relevant information when needed to provide these services. Our technology providers, including Mariana Tek, may process this information to operate our app, booking system and client records.

We do not sell health information or use it for targeted advertising. The general marketing and analytics purposes described elsewhere in this policy do not authorize the use of your health information for those purposes.

Device and Usage Information

When you use our website or app, we may collect technical and usage information, including your IP address, device type, operating system, browser information, identifiers, pages or features accessed, interaction activity and diagnostic information.

This information helps us operate our services, troubleshoot problems, maintain security and understand how our website and app are used.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to support essential functions, remember preferences and understand website usage. Our emails may use technologies that help us understand whether messages are opened or links are clicked.

You can manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

How We Use Information

We use personal information to:

- Create and manage your account.
- Process purchases and administer memberships and class packages.
- Manage bookings, attendance, cancellations and waitlists.
- Provide client support and respond to requests.
- Send service messages, booking confirmations and account updates.
- Send marketing communications consistent with your preferences and applicable consent requirements.
- Maintain security, prevent fraud and troubleshoot technical issues.
- Understand and improve our website, app and studio services.
- Meet legal obligations, resolve disputes and enforce agreements.

Health information is used only for the purposes described in the Health and Fitness Information section and applicable legal or safety requirements.

How We Share Information

We may share information with:

Service providers. Companies that help operate our services, including Mariana Tek and providers of payment processing, hosting, communications, technical support and analytics.

Authorized studio personnel. Staff and instructors who need relevant information to manage your account, support your participation or provide services.

Affiliated studio businesses. Revel businesses under common ownership or control when necessary to administer your membership, bookings or services.

Legal and safety authorities. When required by law or reasonably necessary to respond to valid legal requests, prevent fraud, protect safety or defend legal rights.

Parties to a business transaction. In connection with a merger, acquisition, financing or sale of business assets, subject to applicable legal requirements and appropriate privacy protections.

Others at your direction. When you request or authorize a disclosure.

Health information is subject to the additional limits described above.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services and fulfill the purposes described in this policy.

Some information may be retained longer to meet legal, accounting, security, insurance or dispute-resolution requirements. This may include transaction records, waivers and records necessary to establish or defend legal claims.

Your Information and Account Deletion

You may request access to, correction of or deletion of your personal information, including health information, by emailing connect@revelmethodpilates.com.

To request deletion of your Revel Method Pilates app account and associated personal information, email connect@revelmethodpilates.com with the subject “Account Deletion Request.” Include the email address associated with your account. We may verify your identity before processing your request.

We will delete the account and associated personal information, except information we must retain for legitimate legal, security, fraud-prevention or regulatory purposes. We will explain applicable retention exceptions when responding to your request.

Deleting the app from your device does not delete your account. Account deletion requests do not replace the separate process for canceling a paid membership.

You can unsubscribe from marketing emails using the unsubscribe link in those messages. You may still receive necessary account and service communications.

Security

We use reasonable administrative and technical safeguards designed to protect personal information against unauthorized access, loss, misuse or disclosure. Access is limited according to service responsibilities.

No method of internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.

Processing Locations

Your information may be processed in the United States and other locations where our service providers operate. Privacy laws may differ from those where you live. We take reasonable steps to require appropriate protection of information processed on our behalf.

Third-Party Websites and Services

Our website and app may link to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Where required, we will provide additional notice or obtain consent before material changes take effect.

Contact Us

For privacy questions or requests regarding your personal information, contact:

CCWellness LLC doing business as Revel Method Pilates
Email: connect@revelmethodpilates.com
Website: https://revelmethodpilates.com

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