Welcome to revel
Your First Class at Revel
First impressions matter, and we want your first class to feel supportive and seamless. Please arrive 15 minutes early so we can:
Welcome you to our studio
Introduce you to your instructor
Complete any quick paperwork or waivers
Get you comfortable on the reformer
If you arrive late, we’ll help you reschedule your session and return the credit to your account. Safety and experience always come first.
Class Attire & Preparation
Grip Socks Required
For safety and hygiene, all clients must wear grip socks in class. Forgot yours? We’ve got premium grip socks available for purchase at the studio.
Dress to Move
We recommend form-fitting, supportive workout wear. This allows our instructors to provide form and alignment feedback and ensures your safety on the reformer.
Stay Hydrated
You can bring your own water bottle—we have a filtered water station in the studio. We also always have bottled water for sale.
Frequently Asked Questions
Can I attend as a beginner?
How and when should I sign up?
Can I attend while pregnant or postpartum?
Do you accommodate injuries?
Absolutely! If you are new to Pilates we recommend starting with our Revel Method class or a private intro session. All classes offer modifications, so you’ll feel confident and supported from day one.
You can reserve your spot through our website or studio app. We require advance bookings—classes fill quickly and we cannot guarantee a spot for a walk-in.
Yes! Our instructors offer modifications for various injuries. Notify us before class. In some cases, we may suggest a private session to ensure safety.
Yes! Please consult your doctor first and let us know before class to offer modifications.
Attendance & Cancellation Policy
Late Arrivals
We offer a 5-minute grace period from the class start time. If you’re running behind, give us a call and we’ll do our best to accommodate you.
After 5 minutes, late entry will not be allowed out of respect for the instructor, your body, and your fellow clients.
If you are late and a waitlist member is in the studio, your spot will be given away unless we are notified that you are on your way.
Canceling a Class
Life happens—plans shift. We get it. To keep things fair for everyone:
Cancel or reschedule your class at least 12 hours in advance
You can do this via the Revel app or your online account
Late Cancellation
Cancellations made less than 12 hours before class will forfeit your class credit
No-Show Policy
If you miss a class without canceling, you’ll be charged a $25 fee
Your class credit will also be forfeited
This applies to both memberships and credit packs
Need an Exception?
If you're sick, injured, or have an emergency, just email or call us. We’re a real team of real people—and we’ll work with you.
If Revel Cancels a Class
In the rare case that we need to cancel a class, you’ll receive a text and email notification. Your credit will be returned automatically.
Waitlist Process
Spots fill fast—so hop on the waitlist! Here’s how it works:
You’ll be auto-enrolled as openings occur (up to 2 hours before class)
You’ll get an email confirmation when added to the class
If you no longer want the spot, remove yourself to avoid a late cancel/no-show fee
Once added, normal class cancellation and no show policies apply.
Communication Preferences
The best way to reach us:
Text or email: Preferred and fastest
Phone calls: Accepted during business hours only
Social media: Not monitored for account changes—we’ll always direct you back to our email
Social Media & Filming Guidelines
We love a good pre- or post-class selfie—but please respect the privacy and experience of others:
No filming or recording during class without written studio approval
Please get verbal consent from anyone who might appear in your photo or video
All requests for content capture must be approved in writing through management
Violations may result in revoked membership access. Thank you for keeping our studio a safe and premium experience for all.
